1(888) 790-9360
Call Now! 1(888) 790-9360

Read what people are saying
about Precision Garage Door

Precision Garage Door of Chicago & The Surrounding Areas
has received 22 reviews, averaging 3.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We woke up this morning, to our garage door spring broke. I called a few places including Precision. When I called, I told the lady that I was going to call around. She said, she would wave the 65.00 service charge. GREAT! Will... yeah they credited back the service charge but charged 159.00 per spring! There are 2 springs on our door. When I called other companies they were about 40.00 to 50.00 cheaper per spring. The guy who showed up was great. Very nice and did fast work. I don't think I would call them back. In this time of economic issues, they are very high. They make it sound good but they get their 65.00. One way or another. My husband wasn't happy that I had them come here. But I was thinking they couldn't be that much higher on the springs...But guess what, they sure are....Oh well. Live and learn.
Bobbie Veil
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The only reason why I'm only getting a 3 star is because they quoted me price from $99 to $159 for the problem, which was the spring that broke. Then John the technician gets here and says is gonna cost $300 . The technician was wonderful ..just my problem was with the price. They charge me almost twice as what they quoted me. And the only problem was exactly what I told the guy on the phone but he quoted me way off. .. Thats not right from your part.
Irene Cortes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been using Precision since 2003 when they came to my recently purchased home and after analyzing replaced springs, bearings,cables,cable drums, and torsion shaft.. I was given a parts warranted for life warranty. I have since had springs replaced by them in 2008, 2011, and 2016, all under warranty for a 65.00 service charge. very happy with service thus far. 3 days ago a the left spring broke and today a technician came out which was great considering this was a holiday weekend. Devin Myryk was his name and he was very capable and helpful. however my lifetime warranty was no longer good and he would have to charge me for new springs. i guess the verbage of lifetime warranty got lost on me and I agreed to pay for new springs since I have been treated well in past by your company. Devin was great but I feel warranty info needs work.
Dennis Brown
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was very helpful but he couldn’t do anything because he said that the weather stripping frame wasn’t covered in my five year warranty. That I couldn’t understand it wasn’t rusted it was clear that that the screws had come lose. But they wanted to charge me $200 to put a new frame on or $65 to put new screws in it. What does the warranty cover. I had referred my sister but I’m not sure I want her to use your company
Edrick Smart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision since we had used them in the past. We were looking to just replace our key pad to get in the garage. The employee that came then walked into the garage to start looking at our garage doors (not why I called) and then went to inform me that we were in need of some major work due to parts rusting. He insisted both garage doors needed it and when I hesitated he said that really one needed replacing. It felt like he was looking for more ways to take money from me. I found it hard to know how serious the problem was. Didn't feel great to think I might be getting taken advantage of.
Laura Barshefsky
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

2 hours late and tried to overcharge me! I had one bad safety sensor, made me purchase 2, instead of fixing the one. Charged me $100 for the 2 and $65 for the service call, then told me another $15. I told him no, for 20 minutes work.
Osbourne Sims
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although your service person really tried, and I know he was new on the Job, I myself, re-wired this unit probably five different times, the last being probably six months ago. I only had access at the time to stereo wire, which can be used in a pinch that is why I wanted the entire unit rewired including the wires running to the main wall switch, that was not done. Having just had two surgeries, completing this email was not a top priority. I believe if you’re going to do a job do it right completely so now I have stereo wire running from the main wall switch to the unit that was not what I wanted. I also do not expect to have to clean up after anyone I hired to perform a service.
Gina Condich
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Date: 06/21/2018
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The trim that seals the door from the outside if you go look at it it's just a very bad job but the guy said that's the only way he can do it I disagree but now I have to live with it.
Paul Losiewicz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not sure what happened with our appointment time. We were given a time between 11:00 and 3:00. When I called at 3:45 to inquire I was told that she would leave a message for our tech. and that he would call. He called a short time later and said he would be by between 7:00 and 8:00. But, he did a great job and was in and out in half an hour. Just wish we would have been told earlier. I'm not sure we would have even gotten service if I wouldn't have called. Didn't seem like we were even on the schedule. Brian did a great job though and very friendly.
Carole Labaj
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I think the customer service was good. Try to sell me on a new unit at first but didn't push to hard. I think the pricing is a little much, $230 to replace a plastic gear and took less than 45 mins. First time I've had repair work done on a garage door opener so maybe this is market price but definitely seemed expensive for the time/effort. Rating was more a function of price v service.
Chris Pritchett
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

tech was awesome 5 star , price high should have shopped around, warranty good . wild i call again in the future? not sure.
Manuel Velasquez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They figured out the problem in a few seconds, so that was great, but because they were double booked all day, they were 4.5-6.5 hours late. Quality of workmanship - awesome
Patrick Cavner
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I felt like I was dealing salesman rather than technician. The total cost was above the high level estimate provided. I would rather try Sears next time.
Sagar Shah
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door spring replaced. Company put up a smaller spring diameter which I paid extra for, not what I expected
Frank Skutta
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good experience using your service. Employee very helpful and informative.
Rosemary Valenti
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was told the tech would be there between 8 and 10. He got there at 1pm. he was very nice and did great work.
Steve Laurencell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wrong part was ordered the first time but I dont think that was greg
Chloe Wieczorek
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was good. Garage door fixed perfectly. One minor issue: I called around 7:00 AM yesterday, was told the technician would come with the schedule between 11:00 - 3:00; however got serived by 4:00 PM.
Yigang Cai
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer couldn't be better or more personable. The office staff has no clue what's going on nor are they responsive.
Bill White
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair man was very knowlegeable and professional. Hud Cantu replaced my torsion springs in a timely manner and informed me on how to keep my springs to last. The only downfall is the price is high for something i could have done myself. Also when i talked to the operator she said that the price to replace the springs would be $150 for one spring, but when the repair man came out, he gave me $350. i could've told the guy no thanks and he would've made a trip for nothing, overall i think it would be worth it and i'll find out in the future if it was. thanks.
Alfonso Becerra
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was a little late, but he knows how to fix the problem, and had have done his job efficiently. Cost is a little higher than I expected.
Kevin Sun
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service, polite, honest, dependable. What more can a person ask for?
Janet Masters
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener