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Read what people are saying
about Precision Garage Door

Precision Garage Door of Chicago & The Surrounding Areas
has received 7 reviews, averaging 2.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a a broken spring on one of our garage doors. The tech informed us that we needed a complete rebuild of the door. We agreed to the service and the job was completed satisfactory. The problem was with the garage door opener install. The tech sold us a rod because he said the one that came with the opener was not long enough (after he left we assembled the one that came with the door to find it was the same size as the one he sold us). The installation does not have a professional look at all. The opener is crooked, we are left with about 10 holes in the ceiling because he could not locate a stud, the wiring is spliced together because the tech stapled through the wire twice, the wire runs across the attic entry so you have to disconnect the sensors and remove the wire in order to get into the attic. Dies not look like a professional job at all.
Sandi Harrington
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision before and was very impressed. This time I was very disappointed. I had to wait 4 days for an appointment to get my spring replaced. The technician did not have a mask when he came to my home. He had me running around looking for a paper receipt to honor a warranty from your last service at my home; no Paper receipt no warranty. Then said there was no warranty. To be fair, he did seem to install the spring Properly and my garage door seems to work fine. Compared to my last experience with your company, my experience with this service, from having to wait several days for an appt., to technicians without masks during a Covid pandemic to mixed messages about warranty’s...hugely disappointing.
Linda Maranda
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He helped put the one roller on , so that the garage door wouldn't fall over.
Homer Johnson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not happy with service ,, the key pad was installed out of the box not programmed ... any combination will open the door .. someone suppose to stop back to fix it so far no show
Kelly Amor
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a technician out on March 26. He was very professional in assessing our need for a panel if still available, or a new door. He was to provide a quote. Unfortunately we have heard nothing since then.
Lynne Katz
A Response from: Buck

Lynne, I do apologize for the mis-communication, I have spoke to your technician in reference to the issue.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken spring on my garage door and googled the problem for Aurora, IL and your company was one of the first listed. I didn't make any additional phone calls, as I wasn't sure of the problem. When Scott, the installer, showed up he gave me a couple of alternatives to resolve the situation with the broken spring. I went with the Gold Option which was a limited warranty on parts for life and labor for 5 years. The total cost was $765. When I went online to see what the springs, cables, etc. cost I had a hard time showing that they were $100 in total. While the work Scott did was professional and efficient, I felt I way-overpaid for this to be done. My son-in-law has a rental in the Denver area and he had similar work done that I did for about $200.00. Most in my neighborhood are on a fixed income, and I would have a hard time giving them your company's card. I am basing my evaluation not on the installer's performance but the cost of re-build. Sincerely, Mark Hochgesang 630-596-6459 Aurora, IL
Mark Hochgesang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not sure if door is fixed correctly yet. Next few days will tell i guess. The service employee was very nice and tried to help but im concern when they look at the problem and say they dont know why its happening. I might have spent money that i should not have
Debbie Goldsmith
Service Provided:
Garage Door Opener Repair