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Read what people are saying
about Precision Garage Door in:

Libertyville Area, IL

Precision Garage Door of Chicago & The Surrounding Areas
has received 250 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a a broken spring on one of our garage doors. The tech informed us that we needed a complete rebuild of the door. We agreed to the service and the job was completed satisfactory. The problem was with the garage door opener install. The tech sold us a rod because he said the one that came with the opener was not long enough (after he left we assembled the one that came with the door to find it was the same size as the one he sold us). The installation does not have a professional look at all. The opener is crooked, we are left with about 10 holes in the ceiling because he could not locate a stud, the wiring is spliced together because the tech stapled through the wire twice, the wire runs across the attic entry so you have to disconnect the sensors and remove the wire in order to get into the attic. Dies not look like a professional job at all.
Sandi Harrington
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We woke up this morning, to our garage door spring broke. I called a few places including Precision. When I called, I told the lady that I was going to call around. She said, she would wave the 65.00 service charge. GREAT! Will... yeah they credited back the service charge but charged 159.00 per spring! There are 2 springs on our door. When I called other companies they were about 40.00 to 50.00 cheaper per spring. The guy who showed up was great. Very nice and did fast work. I don't think I would call them back. In this time of economic issues, they are very high. They make it sound good but they get their 65.00. One way or another. My husband wasn't happy that I had them come here. But I was thinking they couldn't be that much higher on the springs...But guess what, they sure are....Oh well. Live and learn.
Bobbie Veil
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was great and very professional. He explained what he found to be the problems and how they would be fixed and also got my approval before going ahead with the work. I knew we had several things wrong with the door and operator, but it took less time to repair than I had thought. Linda
Linda Janicki
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door repair. You guys have set a new standard in customer service, as far as I a. Concerned. From initial contact, confirmation via email with pictures of your employees & name of my tech so I.could see& identify my tech upon arrival to the excellence job and fair price, I could not ask for more I have printed out your information & stuck on garage wall as well S in .y phone so I can refer you to my friends& anyone who ask me Thank you Shaw Clifton texican737@gmail.com
Shaw Clifton
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great people! Great service!
Claire Ault
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision on line and liked their reviews. Precision exceeded my expectations and I give them a 5+Star Rating. Matt Lawton was professional, courteous and went right to work. I really appreciate the 25 point inspection. Matt noticed some parts and components that needed replacement. Pricing is great. A great well run business that takes care of of it's customers.
Jon Mark Antonucci
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lets see, where should I start. First off the technician assigned to my house call kept referring to me as 'Boss' during the two telephone conversations I had with him and also when he arrived at my residence which I consider completely UNPROFESSIONAL. Then upon arriving at the house he entered my garage without any PPE on his face. UNPROFESSIONAL & UNSAFE! I explained what I needed done, replacement of the two torsion springs, and he stated a price which was considerably higher than what the rep said on the phone to me. He said the women had no idea what she was talking about and these prices were correct. I then told him I wasn't interested in the repair at that price and his people need to learn about the product that you are selling. Looks more like a scam to me than anything else but I will wait until I have heard from someone responsible at this company before I publish this review and get it out into the web as a warning to others.
Dave Schlosser
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt service. Friendly repairmen.
Cindy Rodig
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys are fantastic a job well done.Thank You
George Thorsen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service beginning with office staff through installation. Installer pleasant and courteous. Knowledgeable and took time to show issues and how to resolve. Will definitely use again if needed. Would recommend
Chris Daly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and installation from Keith. I have already recommended Precision to my neighbors.
Katie Roane
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service rep. Was kind and informative. I thank you for sending him. If I ever have problems again with either my garage or shed doors, I would hope it would be him that would come again.
Tracy Harper
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service !!
Dennis Seper
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job and great service. Top notch job!
Keith Wetterquist
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had emergency and they got me in same day. Technician was professional and courteous. Great work!
Jen Schuster
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith from Precision came out and did an AMAZING job. He was able to fix my severely damaged garage door in no time. After making an appointment and getting completely blown off by one of their competitors, I called Precision and the person I talked to was courteous and thorough. Their communication is top notch and I received nothing but A+ service from start to finish. I highly recommend them!!!!
Robert R
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh came out and did a complete assessment of our garage components providing us with his honest recommendation on what needed to be fixed. His quality, honesty, and efficient work is something that should be valued in an employee and I would highly recommend him for any garage issues that may come up. Thank you Josh for a seamless service!
Steve Bonn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate that they came out very quickly as I had an appointment towards the later end of the window they gave me I think I might have been the first customer and that was awesome
Paulette Green
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent friendly service. Needed both springs replaced and cable. Door runs better then it ever has since we moved in 14 years ago. Would definitely recommend!
Jordan Ganan
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Total garbage! Can’t believe this!!!
Matt Schmidt
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they did an excellent job the first I called them. Today John saved the day. He did an outstanding job repairing my garage door. Now it opens and closes smoothly and quietly. It was really cold in the garage, John didn’t complain not even once. Great attitude and hard worker, knows what he’s doing.
Joe Hernandez
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician John arrived when he said that he would. I needed spring replacement. One had broken. Was very informative about what needed to be repaired and how it was to be done.
Robert Rollings
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John did a great job fixing our garage door, working in the cold weather. Definitely would recommend Precision for the excellent service provided.
Jeff Gwin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had accidentally backed my car into the garage door and knocked the door off the track. While trying to fix it myself, I screwed it up even more and snapped the cable, basically trapping both cars in the garage. This was 6:30pm. I called Precision Garage who scheduled a technician for me the next day. Adam arrived in the time frame quoted, quickly assessed what was needed, quoted me a price and had it done in 1.5 hours. New springs, new rollers, new cables. While that was impressive, this was also on a day where it was 0 degrees outside in Vernon Hills and the day before expected -20. I can't thank Adam and Precision enough for the quick turnaround. No need to call anyone else for garage service needs.
R Burns
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with Mikes Repair on my garage door I will be contacting you in February or March to purchase a new garage door thank you for your prompt and professional service Mike Pantle
Michael Pantle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door opener was installed properly, but I expected the technician to know basics of electrical wiring. The reason our opener had burned out was because I mistakenly short wired it and I had explained it when making the appointment. With trial an error we were able to make it work! Door lift function and maintenance was not done either and I was just quoted for replacement.
Al Banifazl
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Miguel was very friendly, helpful and informative of all the options we should consider. We are thinking of doing more work in the spring and will definitely call Precision again.
Artie R
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Miguel called and arrived within the appointed time frame. He took time to explain the options available and the associated costs to my satisfaction. I feel like he did an excellent job.
Tom H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done with no issues. Price quoted on phone was lower than final bill. Office girl should not quote prices unless she is correct. A friend of mind just got the same job for $70 cheaper.
William Paul
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow! This was such a pleasure working with this company. They send you a picture of the person coming to your house with a write up on them. He called before he came - right on time. He was so knowledgable and took his time explaining different options to me. I recommend Cody and will ask for him again if I need more help. Can't thank you enough Cody! A great guy!
Pat Messett
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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