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Read what people are saying
about Precision Garage Door in:

Glen Ellyn Area, IL

Precision Garage Door of Chicago & The Surrounding Areas
has received 1008 reviews, averaging 4.92 Stars:
Review:

Called for emergency service. Got a service call the same day, work was done in less than 30 minutes, and the worker was friendly, informative, and efficient. Could not have asked for better service.
Anonymous
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Adam was very professional, thorough and helpful
Terry & daniel Nimtz
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I live in Plainfield, IL and the techs who serviced my area were supposedly from the Lansing, IL location, so this review is based on their work. The work was done on January 4, 2019. When I made an appointment to have my broken garage springs fixed, I was told the price would be between $99-$159 per spring- out the door (taxes and all). The receptionist waived their $65 service call fee because I told her the company in the next town over had the same pricing minus a service fee. When the 2 techs arrived (45 minutes late), they told me I needed the $159 springs and quickly got started. Soon after, they came in the house and told me that my end bearing plates were pretty bad and it could cause a lot of damage should it break in the near future. Of course, I didn't want to be trapped in my garage should that terrible thing happen, so I asked how much extra it would be if they were to replace them. This is where it starts getting interesting... The tech told me it would be $100 to fix the problem. I was hesitant but the tech said he would offer me a few bundle package options if I were to get more than one thing fixed. Option 1: 2 new springs for $333 (hhmmm, when I add $159+159, I get $318) Option 2: 2 new springs plus the replacement of the bearing plates $473 ($318 + $100= $418...not $473????) Option 3: 2 new springs, end bearing plates, and cables $700+...No way. So I decided to pick option 2. After I went inside I started running the numbers through my head and something just wasn't adding up, literally. Somehow, their "discount bundle" was costing me an additional $55, now how can that be?? That doesn't sound like a bundle deal to me! So I went in the garage and asked them about it. The one tech told me that the additional $40 was for the center bearing plate because you can't replace just the end plates. Now wait a minute. 5 minutes ago they told me it would be total of $100 to completely fix that problem...When I asked the tech why he didn't mention that 5 minutes before, he didn't have an answer. His only response what that he would try to take it off the bill. Sneaky. Now we are left with the other $15. The tech told me that they needed to use a certain product that is $15 more to go with the new springs and that I would have to take it up with customer service, which I did. If this part is required for the $159 springs, I would think their price range should be $99-174. When I requested to speak to a supervisor I was told the tech who came to my house WAS the supervisor. So I asked for the company's owner to call me back. I was promptly refunded the $15 upon my request to speak to the owner. There were 2 messages left for Owner Greg and still no call back. I even explained that I wanted to speak to him before deciding whether to write a negative review...still nothing. So that leads me to this review. I feel that the techs tried to take advantage of me by adding additional costs on, hoping I wouldn't notice... possibly because I'm a woman. If you choose to hire this company, make sure to have your calculator in hand before handing over your credit card. This is not a trustworthy company. I am still wondering where my discount bundle is....
Buyer Beware!
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was great! He explained everything thoroughly. The work was done in a timely and professional manner. We highly recommend Precision Door.
Walter Sherman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

All aspects of my service call were 5 star. The tech was prompt and professional, and my door was repaired at a fraction of what I was prepared to spend. I would not hesitate to recommend Precision to any of my family or friends.
Mark Vavruska
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My experience with Griffin was excellent. He called, was on time and worked efficiently to change out my battery. I would recommend Precision to my friends and relatives who might have garage door issues.
Sharon Streba
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Friendly, punctual, and fixed my door. Couldn't ask for better service.
John Meacham
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Your service rep installed a new 8165W garage door opener and his service was outstanding had it installed in like 90 minutes . I'm glad I called you guys good job
Jim Paroline
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had an issue with Garage Opener, Technician (Keith) came over to look at it. He was very courteous & provided services in very professional way. I will definitely recommend Precision.
Mahmood Zaman
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Technician Greg did very good job, but day before when i called office they gave me price for both springs $ 220. Tech. charged $:275.
Agron Manxhuka
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent same day service. Very knowledgeable technician.
Dave Vanden brook
Service Provided:
Garage Door Opener Repair
Review:

The service person did a great job
Ibrahim Ghanayem
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My spring broke on my garage door. Mike was sent out to fix. Amazing service kept me informed all day where he was at and when he would arrive to fix my door. When he arrived he was ready to go like it was his first service call of the day.
Peter Skylakos
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The garage door technician did a great job of diagnosing the issue and doing the repair. He was also very polite and courteous and friendly. Will definitely ask for him again should the need arise.
KBA
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Mike Koch was very professional and courteous and was so helpful in finding a replacement panel for our garage door. He helped us so much and stayed on top of the search and kept us informed of his progress and he found what we needed and saved us from having to get a whole new door!!! I'd recommend Precision and Mike! Thanks Mike! Thanks Precision!
Sharon Seibel
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Greg was the Technician, and he was terrific. Personable, professional, and thorough. He explained everything to me and offered me three options. Job well done!
Butch Burrell
Service Provided:
Garage Door Repair
Product:
Springs
Review:

These guys are truly well trained, nice and honest workers. What more could you ask for?
Ezra Tillman
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Everything was done precisely. Broken Spring, Same Day Service, Checked Door Operation when done. Lubricated and Adjusted Door as necessary. Technician was on time, courteous and knowledgeable. Great Job. Thank You.
Thomas Edwards
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

What a great company!! Needed service. They came out and covered repairs under warranty in a day and oiled both doors at no charge. Two garage doors were rebuilt two years ago and they have responded every time I need them. Prompt and friendly
James Cranley
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called and was able to get service that same day. The technician called to let me know he would be there in 20 min. I was scheduled for between 3:00 and 5:00,and he was there promptly at 3:00. The door opener just needed some adjustments he did them quickly. He did not try to sell me things I didn’t need but did let me know what to watch for as our door is getting old. Cody was prompt, polite, and a pleasure to do business with. I will DEFINETLY use Precision Garage Door if I ever need anything else!
Jodi Nebbia
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Very happy with your service tech, Cody, his confidence in handling the job, his courtesy and professionalism. A great experience.
Margaret Kovacic
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Fast, courteous & knowledgeable service.
Megan Cuthbertson
Service Provided:
Broken Garage Door Spring Repair
Review:

Great/speedy service, nice to talk to a person on the phone, quick and easy service on the weekend (Saturday) tech. showed up in given time interval and was done in 1/2 hr....super service, great people all around. Passing this experience and recommendations around.
Jim Jurkowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your web site needs to be more user friendly and complete. The panel color pictures cannot be detached or expanded so you can see them up close, making them hard to evaluate. There were options for the window patterns that the salesman had that were not shown on the website also. But the quality of your product seems to be top rate plus installation too. I'll let you know in a few years.
Scott Weber
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent job! Very professional. Would recommend.
Colleen Navolio
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

From the call to customer service all the way to technician was professional, knowledgeable and respectful. Great company and I will be referring them! Thanks Precision!!
Patricia Schulte
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We have used Precision for all of our garage door needs and have always been extremely happy!!! (New opener, replaced spring, basic maintenance). All of the technicians have been efficient, knowledgable and pleasant. I will continue to use Precision services and gladly highly recommend them.
Jane Fetty
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called and was able to set up a service call quickly. Dan was fabulous - polite, patient - explaining repairs needed - and on time ! Would definitely recommend Precision Door. Thanks You !
Monica Fichtner
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our garage door chain busted on a Sunday. We called Precision and were able to get a technician out Monday. Mike was our guy. He showed up on time and was very professional. He explained the options we could do to fix our door. After deciding to go with a new door, Mike had the door up in 30 minutes. And, he spent the time to show us how to use the door with all the remote devices. We were treated great by this company and I would highly recommend them.
Terry Grove
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I honestly called Precision for my repair need because it was the first business that came up when I searched and had good overall ratings. From my initial call with Bobbie to the technician Miguel, I couldn’t have asked for a better experience. At 6:00am, I discovered my garage door wouldn’t close. I called when Precision opened and Miguel was at my house before lunchtime. He replaced the cables and springs and lubricated the wheels and joints. My garage door hasn’t worked so smoothly in 20 years!
Tabitha Vieweg
Service Provided:
Garage Door Repair
Product:
Cables
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