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Read what people are saying
about Precision Garage Door in:

Glen Ellyn Area, IL

Precision Garage Door of Chicago & The Surrounding Areas
has received 1035 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast - same day service. Friendly staff. Competitive prices, and professional work. 5 star company
George Gonzales
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my garage door replaced yesterday by Johnny. He was very professional and completed the installation in a timely manner. Nice job Johnny!!
Tina E.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Johnny found and fixed problem quickly. He was knowledgeable and personable.
Dan Millsap
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm really satisfy with the work of your team member Josh,he did an excellent work on my garage,he is a pro!
Ed Serrano
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith showed up right on time and was done in less than an hour. It was a very neat and clean installation. I highly recommend.
Paul Chapman
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are returning customers. Gianni did a wonderful job. He explained everything we needed to know about the new opener in great detail. Highly recommended!
Christa Van Ermen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Efficient, timely and friendly service. Garage door was working in no time and the technician did a great job indicating how to maintain the door in good working order. Thanks guys. It was a pleasure doing business with you.
Claudia & alan Oropeza
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joshua came to my home today and he was very professional and was able to resolve all of my issues. He was knowledgeable, efficient and totally exceeded my expectations! I would recommend using Precison for any and all garage door needs! Joshua’s customer service skills are superb and he understands that the customer experience is very important!
Leroi Harmon
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Very easy to contact and arrange an appointment. You can do this online or just call them. Very punctual and I would use them again.
Susan Abeling
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star. Very knowledgeable and helpful.
Joann Barbour
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith did a great job explaining what was wrong and what we needed (new motor and spring) He arrived on time and was very professional
Steve Dudas
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

even though my garage door opener was beyond repair because of it's age, Jeremy was top notch, and i would not hesitate to use his services in the future..
Michael Szczudlo
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response, professional presence, options, will definitely use again if necessary.
Karen Toronyi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So I had Keith as my service guy. Easy going, pleasant to talk with, definitely knowledgeable. He did not pressure in any way, gave his expert advice and left the decision up to me. I feel comfortable with his work and feel I made a good choice with using Precision. I’m sure other guys would be very good as well, but glad we ended up with Keith!
Tom Hennet
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice to deal with and honest
Edward Olson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and workmanship. Definitely would use again
John Sikich
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job 5 star
Peter Olszowka
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

perfect, Outstanding job
Michael Ermon
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

With 3 garage doors, I have used Precision before and because of their quality of service, I am a loyal customer. Today's visit was no different. Jeremy was on time, professional and knowledgeable. He explained what was needed and the cost before he started. He asked if I wanted to proceed to which I said yes. The cost was exactly what he had said.
John Berka
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On a par with the best customer service that I have experienced. Excellent job. Outstanding professional serviceman.
Mark Mcguire
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Caleb answered my phone call and was polite and professional. John came out and reviewed my broken spring, made several suggestions and explained my options. We replaced my other doors spring at the same time. He was efficient, polite, professional and quick. We now have a 5 year guarantee on the parts. Thank you
John Griffin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

4
Cindy or david Carlson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work. ???? Definitely will recommend Five Stars ??
Edward Tungol
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician took the time to look at my previous installation bills and informed me that the springs are under warranty. Thank you so much for saving me so much money by pointing out to me. Also, Keith was very polite and professional. Appreciate your very prompt response to my call.
Elsie Ninan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Company that stands behind it's work. From setting up the appointment to the day of repair. Totally professional and exceeded our expections. Brad the service tech was great.Calling first to letting us know he was on his way. Getting the repair done in no time what a great asset to a great garage door company.Would recommend Precision Door repair for any service or repairs.
Dan P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called for assistance in the morning and Precision was able to get someone out to my house that same afternoon John very quickly identified the issue and had it fixed within 5 minutes. He was very knowledgeable and gave me some great tips to look out for in the future. I would absolutely recommend Precision for any garage door related service.
Tom Newton
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Liftmaster has always been known for quality and we had the new belt-Drive unit, along with 2 new springs, installed in my daughter’s and son-in-law’s house, along with two new remotes. The main reason we decided to have the work done was due to your service tech, Jeremy. He assessed the issues quickly and knowledgeable you, laid out the options, then expertly and expeditiously completed the work we selected. His customer orientation and friendliness was unsurpassed. They are lucky to have him on their team!!!
Tom Latchem
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called for emergency service. Got a service call the same day, work was done in less than 30 minutes, and the worker was friendly, informative, and efficient. Could not have asked for better service.
Anonymous
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam was very professional, thorough and helpful
Terry & daniel Nimtz
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I live in Plainfield, IL and the techs who serviced my area were supposedly from the Lansing, IL location, so this review is based on their work. The work was done on January 4, 2019. When I made an appointment to have my broken garage springs fixed, I was told the price would be between $99-$159 per spring- out the door (taxes and all). The receptionist waived their $65 service call fee because I told her the company in the next town over had the same pricing minus a service fee. When the 2 techs arrived (45 minutes late), they told me I needed the $159 springs and quickly got started. Soon after, they came in the house and told me that my end bearing plates were pretty bad and it could cause a lot of damage should it break in the near future. Of course, I didn't want to be trapped in my garage should that terrible thing happen, so I asked how much extra it would be if they were to replace them. This is where it starts getting interesting... The tech told me it would be $100 to fix the problem. I was hesitant but the tech said he would offer me a few bundle package options if I were to get more than one thing fixed. Option 1: 2 new springs for $333 (hhmmm, when I add $159+159, I get $318) Option 2: 2 new springs plus the replacement of the bearing plates $473 ($318 + $100= $418...not $473????) Option 3: 2 new springs, end bearing plates, and cables $700+...No way. So I decided to pick option 2. After I went inside I started running the numbers through my head and something just wasn't adding up, literally. Somehow, their "discount bundle" was costing me an additional $55, now how can that be?? That doesn't sound like a bundle deal to me! So I went in the garage and asked them about it. The one tech told me that the additional $40 was for the center bearing plate because you can't replace just the end plates. Now wait a minute. 5 minutes ago they told me it would be total of $100 to completely fix that problem...When I asked the tech why he didn't mention that 5 minutes before, he didn't have an answer. His only response what that he would try to take it off the bill. Sneaky. Now we are left with the other $15. The tech told me that they needed to use a certain product that is $15 more to go with the new springs and that I would have to take it up with customer service, which I did. If this part is required for the $159 springs, I would think their price range should be $99-174. When I requested to speak to a supervisor I was told the tech who came to my house WAS the supervisor. So I asked for the company's owner to call me back. I was promptly refunded the $15 upon my request to speak to the owner. There were 2 messages left for Owner Greg and still no call back. I even explained that I wanted to speak to him before deciding whether to write a negative review...still nothing. So that leads me to this review. I feel that the techs tried to take advantage of me by adding additional costs on, hoping I wouldn't notice... possibly because I'm a woman. If you choose to hire this company, make sure to have your calculator in hand before handing over your credit card. This is not a trustworthy company. I am still wondering where my discount bundle is....
Buyer Beware!
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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