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Read what people are saying
about Precision Garage Door in:

Glen Ellyn Area, IL

Precision Garage Door of Chicago & The Surrounding Areas
has received 1027 reviews, averaging 4.92 Stars:
Review:

Excellent service! Very easy to contact and arrange an appointment. You can do this online or just call them. Very punctual and I would use them again.
Susan Abeling
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 Star. Very knowledgeable and helpful.
Joann Barbour
Service Provided:
Broken Garage Door Spring Repair
Review:

Keith did a great job explaining what was wrong and what we needed (new motor and spring) He arrived on time and was very professional
Steve Dudas
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

even though my garage door opener was beyond repair because of it's age, Jeremy was top notch, and i would not hesitate to use his services in the future..
Michael Szczudlo
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Quick response, professional presence, options, will definitely use again if necessary.
Karen Toronyi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

So I had Keith as my service guy. Easy going, pleasant to talk with, definitely knowledgeable. He did not pressure in any way, gave his expert advice and left the decision up to me. I feel comfortable with his work and feel I made a good choice with using Precision. I’m sure other guys would be very good as well, but glad we ended up with Keith!
Tom Hennet
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very nice to deal with and honest
Edward Olson
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service and workmanship. Definitely would use again
John Sikich
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great Job 5 star
Peter Olszowka
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

perfect, Outstanding job
Michael Ermon
Service Provided:
Garage Door Repair
Product:
Springs
Review:

With 3 garage doors, I have used Precision before and because of their quality of service, I am a loyal customer. Today's visit was no different. Jeremy was on time, professional and knowledgeable. He explained what was needed and the cost before he started. He asked if I wanted to proceed to which I said yes. The cost was exactly what he had said.
John Berka
Service Provided:
Garage Door Repair
Product:
Springs
Review:

On a par with the best customer service that I have experienced. Excellent job. Outstanding professional serviceman.
Mark Mcguire
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Caleb answered my phone call and was polite and professional. John came out and reviewed my broken spring, made several suggestions and explained my options. We replaced my other doors spring at the same time. He was efficient, polite, professional and quick. We now have a 5 year guarantee on the parts. Thank you
John Griffin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

4
Cindy or david Carlson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent work. ???? Definitely will recommend Five Stars ??
Edward Tungol
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your technician took the time to look at my previous installation bills and informed me that the springs are under warranty. Thank you so much for saving me so much money by pointing out to me. Also, Keith was very polite and professional. Appreciate your very prompt response to my call.
Elsie Ninan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great Company that stands behind it's work. From setting up the appointment to the day of repair. Totally professional and exceeded our expections. Brad the service tech was great.Calling first to letting us know he was on his way. Getting the repair done in no time what a great asset to a great garage door company.Would recommend Precision Door repair for any service or repairs.
Dan P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Called for assistance in the morning and Precision was able to get someone out to my house that same afternoon John very quickly identified the issue and had it fixed within 5 minutes. He was very knowledgeable and gave me some great tips to look out for in the future. I would absolutely recommend Precision for any garage door related service.
Tom Newton
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Liftmaster has always been known for quality and we had the new belt-Drive unit, along with 2 new springs, installed in my daughter’s and son-in-law’s house, along with two new remotes. The main reason we decided to have the work done was due to your service tech, Jeremy. He assessed the issues quickly and knowledgeable you, laid out the options, then expertly and expeditiously completed the work we selected. His customer orientation and friendliness was unsurpassed. They are lucky to have him on their team!!!
Tom Latchem
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Called for emergency service. Got a service call the same day, work was done in less than 30 minutes, and the worker was friendly, informative, and efficient. Could not have asked for better service.
Anonymous
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Adam was very professional, thorough and helpful
Terry & daniel Nimtz
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I live in Plainfield, IL and the techs who serviced my area were supposedly from the Lansing, IL location, so this review is based on their work. The work was done on January 4, 2019. When I made an appointment to have my broken garage springs fixed, I was told the price would be between $99-$159 per spring- out the door (taxes and all). The receptionist waived their $65 service call fee because I told her the company in the next town over had the same pricing minus a service fee. When the 2 techs arrived (45 minutes late), they told me I needed the $159 springs and quickly got started. Soon after, they came in the house and told me that my end bearing plates were pretty bad and it could cause a lot of damage should it break in the near future. Of course, I didn't want to be trapped in my garage should that terrible thing happen, so I asked how much extra it would be if they were to replace them. This is where it starts getting interesting... The tech told me it would be $100 to fix the problem. I was hesitant but the tech said he would offer me a few bundle package options if I were to get more than one thing fixed. Option 1: 2 new springs for $333 (hhmmm, when I add $159+159, I get $318) Option 2: 2 new springs plus the replacement of the bearing plates $473 ($318 + $100= $418...not $473????) Option 3: 2 new springs, end bearing plates, and cables $700+...No way. So I decided to pick option 2. After I went inside I started running the numbers through my head and something just wasn't adding up, literally. Somehow, their "discount bundle" was costing me an additional $55, now how can that be?? That doesn't sound like a bundle deal to me! So I went in the garage and asked them about it. The one tech told me that the additional $40 was for the center bearing plate because you can't replace just the end plates. Now wait a minute. 5 minutes ago they told me it would be total of $100 to completely fix that problem...When I asked the tech why he didn't mention that 5 minutes before, he didn't have an answer. His only response what that he would try to take it off the bill. Sneaky. Now we are left with the other $15. The tech told me that they needed to use a certain product that is $15 more to go with the new springs and that I would have to take it up with customer service, which I did. If this part is required for the $159 springs, I would think their price range should be $99-174. When I requested to speak to a supervisor I was told the tech who came to my house WAS the supervisor. So I asked for the company's owner to call me back. I was promptly refunded the $15 upon my request to speak to the owner. There were 2 messages left for Owner Greg and still no call back. I even explained that I wanted to speak to him before deciding whether to write a negative review...still nothing. So that leads me to this review. I feel that the techs tried to take advantage of me by adding additional costs on, hoping I wouldn't notice... possibly because I'm a woman. If you choose to hire this company, make sure to have your calculator in hand before handing over your credit card. This is not a trustworthy company. I am still wondering where my discount bundle is....
Buyer Beware!
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was great! He explained everything thoroughly. The work was done in a timely and professional manner. We highly recommend Precision Door.
Walter Sherman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

All aspects of my service call were 5 star. The tech was prompt and professional, and my door was repaired at a fraction of what I was prepared to spend. I would not hesitate to recommend Precision to any of my family or friends.
Mark Vavruska
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My experience with Griffin was excellent. He called, was on time and worked efficiently to change out my battery. I would recommend Precision to my friends and relatives who might have garage door issues.
Sharon Streba
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Friendly, punctual, and fixed my door. Couldn't ask for better service.
John Meacham
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Your service rep installed a new 8165W garage door opener and his service was outstanding had it installed in like 90 minutes . I'm glad I called you guys good job
Jim Paroline
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had an issue with Garage Opener, Technician (Keith) came over to look at it. He was very courteous & provided services in very professional way. I will definitely recommend Precision.
Mahmood Zaman
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Technician Greg did very good job, but day before when i called office they gave me price for both springs $ 220. Tech. charged $:275.
Agron Manxhuka
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent same day service. Very knowledgeable technician.
Dave Vanden brook
Service Provided:
Garage Door Opener Repair
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