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Read what people are saying
about Precision Garage Door in:

Glen Ellyn Area, IL

Precision Garage Door of Chicago & The Surrounding Areas
has received 1077 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called them cold from their website, after looking for another outfit that was no longer in business. Dispatch answered right away, and was helpful in getting someone to come out the next day (on a Saturday) to look at the problem (garage door opener stopped working). The Manager, Greg, came to provide an estimate, and had his team came to do the work within a week. Greg was understanding in dealing with my elderly Mother, and gave her a reasonable price for a new garage door (old one was very heavy and rotting at the bottom) and a new garage door opener. The installers Zach and Matt were excellent! They did a wonderful job, and said we could call back anytime with questions. Both my Mother and I are very satisfied customers.
Diane for my Mother
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Am a past customer from a door opener install of 15 years ago. Had an adjustment to make today and Matt was kind enough to call and say he was tied up and my service call would be transferred to Zach. Zach was very professional and the problem turned out to be a small one, but necessary. In conversation he indicated he is fairly new to your company, so please know he did a great job.
Bruce Gingras
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have had this company do work for me before and was very pleased with the workmen who did the work and the job they did. Very nice people to do business with.
Dorris Puntney
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was prompt, personable, courteous, and very professional. Programmed the homelinks in my cars, insured the doors and openers were working properly and replaced the weather stripping on one of the doors. Precision exceeded my expectations.
Larry Hiipakka
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service. Zach was very professional and helpful. I would recommend this business!
Olha Kolomiyets
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and professional job well done. I would recommend Precision PDS tor friends and neighbors. Thanks, Ken
KennyG
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Johnny came early for the appointment, awesome. He was professional . He assessed the situation and explained to me what needed to be done to be safe. He answered all of my questions was very polite!
Bob Thompson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been using Precision since 2003 when they came to my recently purchased home and after analyzing replaced springs, bearings,cables,cable drums, and torsion shaft.. I was given a parts warranted for life warranty. I have since had springs replaced by them in 2008, 2011, and 2016, all under warranty for a 65.00 service charge. very happy with service thus far. 3 days ago a the left spring broke and today a technician came out which was great considering this was a holiday weekend. Devin Myryk was his name and he was very capable and helpful. however my lifetime warranty was no longer good and he would have to charge me for new springs. i guess the verbage of lifetime warranty got lost on me and I agreed to pay for new springs since I have been treated well in past by your company. Devin was great but I feel warranty info needs work.
Dennis Brown
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are so happy that we chose Precision Garage Door. What should have been a simple cable change became a large project due to the type of garage door we have. The tech was absolutely amazing and made sure the job got done and was completed well. He was kind, courteous and a pleasure to work with. We will absolutely use this company for any future needs.
Andrea Snodgrass
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Devin Mysyk arrived early and repaired a single spring as the other one was less than a year old. Quick job, great price and special THANK YOU to Melissa (I believe was her name) who fielded my phone call. Will use again.
Harry Merrick
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When I called to make the appt, the person making the appointment was courteous and professional. I was able to make the appt for the same day. Johnny was the technician assigned to our garage door opener repair. He called two hours prior to the appointment setting the expectation of when he would likely be arriving and he called a half hour prior to the appt when he was on his way. Johnny diagnosed the issue promptly and explained what he would be repairing prior to starting the repairs. When he was finished, he demonstrated that the door opener was operational and thoroughly explained what work he had performed. I was extremely satisfied with the Precision Door experience and will definitely use Precision again in the future. I would not hesitate to recommend Precision.
John Kocinski
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Doors lives up to its name with its exactness in solutions. I have used PD for several years for various issues and each time the problem is resolved. Matt the technician is well mannered, prompt, and knowledgeable.
Kathleen Luczynski
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy I chose your company to repair my garage door springs and cables. Your two Service techs were friendly,professional and quick! I would definitely recommend this company to friends and family. Great job!
Dawn Kulick
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got an appointment quickly.technician was on time and was knowledgeable,helpful and pleasant to have here. Tested and explained problem and allowed me to make the decision to have work done and quoted a price and what it entailed. Had work done and am very pleased with work and price.
Barb Olson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great--technician explained everything and did a great job
Kevin Keogh
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kieth our tech was here early and finished fast. Payment process smooth. Especially during this covid time. Very professional and great quality work as expected. This is our second time the first was a door opener installation and this time a separate repair. I can guarantee we will never use anyone else. Fair pricing I was very satisfied. My day didn’t skip a beat.
Pedro Herrera
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing service! I called at 10:30 pm and a technician showed up at 8:30 the next morning. Devin gave us plenty of notice on his ETA and he was very knowledgeable and respectful. He gave us three options for fixing our garage door but we didn't feel any pressure to pick the most expensive. I had a great experience and would highly recommend Precision Garage Door.
Leslie
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Organized. Efficient. Turn key. Our door spring broke on a Saturday. The phones were open and we scheduled “next available” which was Monday am. I would have asked about a weekend emergency repair had I realized I could no way get the door up (extra large), but I didn’t ask so I’m not entirely sure they do weekend work. But we were fine until Monday. Great communication, technician Jeremy Griffith was excellent - prompt, professional, helpful, nice guy. I asked him to also replace the rollers - no problem he had the nice nylon ball bearing type with him. Door is a little quieter with them - wasn’t that bad before but was worth a try. Knowing what the parts cost directly and being mechanically inclined I was tempted to replace the springs myself. Even though it was not cheap, these folks were a pleasure to work with and it was worth it to have a real pro just take care of it for us.
John Christensen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Johnny came out and did a wonderful job. He was fast, clean and answered all my questions
William Treasurer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy showed up when he said he would and went right to work. He completed the replacement of the torsion springs in a timely fashion, checked the balance of the door, and charged the price that was quoted. Nice guy and I'd recommend him and the company to anyone.
Peter Brownson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Customer Service from start to Finish. I'm glad I decided to give Precision a chance. Called made an appointment in the morning and a few hours later Matt the Technician was servicing my garage door. Not so long later my garage was up and working again. Overall super pleased with complete experience with Precision. Thank You Phone operator and Matt for excellent Customer service.
Yolanda Fisher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Of course, during the COVID-19 situation, my garage door spring breaks. I called Precision and they had someone out the same day. The service response time was excellent. Unfortunately, since my existing stuff was a Home Depot system, they wouldn't touch it. I was offered to have all my existing stuff replaced with theirs instead. Not much choice at that point! I have no idea what the cost would have been if we weren't about to do a state shut down. Maybe the same? Maybe less? So instead of $500 for a repair, it was $1,300 for a complete replacement. Again, the service was excellent, the technician was excellent. I have no clue if it would have been cheaper at a different time, but I really feel I had no choice at this point to shop around. I'm giving 4 stars for the excellent response, as well as the technician being great and taking care of this in a timely manner. Got to take off 1 star for the price. It seems a bit extreme.
Nicole Nelson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best service ever! Same day, quick, and efficient!
Irene Weik
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Prices were reasonable! Individual was very knowledgeable and professional! Highly recommend!
Steve Fingland
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was very knowledgeable and professional. Second time we’ve used your company. Would recommend to others!
Robert Ladeur
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy was very professional and finished the job quickly. He did not try to oversell any other products , but made recommendations. Thanks
Maria Patt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was prompt and courteous
Craig Lacrosse
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician was excellent, called ahead to confirm the time and address. Arrived within 2 hours of my call to Precision. He was courteous and resolved our issue.
Leslie Osburn
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had service done on a broken garage door opener. Our technician showed up on time and actually early. He took the time to walk through all options a few times. He finished the job, set everything up, and trained us on all features. Very professional! Very good experience. Will be using them any time work is needed on garage doors and openers.
Mike Korkosz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door broke down this AM and I called Precision. They set up a time slot for a repair man to show up the same day in the afternoon. Keith Anderson called about 30 minutes prior to his arrival, right on time. Upon arrival Keith looked over the situation and prepared a detailed estimate. He explained each item in detail and answered all my questions. Once I gave him the OK he proceeded with the work and completed everything that we discussed in a timely manner. He performed his job in a very professional manner paying particular attention to not only his but my safety. He was very pleasant and courteous. A real credit to Precision Door.
Robert Schuster
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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