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Read what people are saying
about Precision Garage Door

Precision Garage Door of Chicago & The Surrounding Areas
has received 4004 reviews, averaging 4.91 Stars:
Review:

I chose Precision because they did an excellent job the first I called them. Today John saved the day. He did an outstanding job repairing my garage door. Now it opens and closes smoothly and quietly. It was really cold in the garage, John didn’t complain not even once. Great attitude and hard worker, knows what he’s doing.
Joe Hernandez
Service Provided:
Garage Door Repair
Product:
Rollers
Date: 02/09/2019
Garage Door Repair
,
Review:

John Plate was outstanding
Mary Stanny
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service! Austin called to let me know when he would be arriving, was courteous and professional. Also the repair was executed quickly and at a reasonable cost. He even changed a light bulb in the unit for me!
Leonora Shaw
Service Provided:
Garage Door Repair
Product:
Springs
Review:

GREAT WORK...NEAT CLEAN...FAST..INSTALLED BY GREG VALADE EXPLAINED EVERYTHING..WENT ABOVE AND BEYOND...WOULD RECCOMEND YOUR COMPANY TO ANYONE.
Jim Skorpinski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Technician John arrived when he said that he would. I needed spring replacement. One had broken. Was very informative about what needed to be repaired and how it was to be done.
Robert Rollings
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Greg did an awesome job! He was very professional and the garage door looks and sounds great!!! I highly recommend Precision Door!
Carlos Ray
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

John did a great job fixing our garage door, working in the cold weather. Definitely would recommend Precision for the excellent service provided.
Jeff Gwin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Outstanding service. I would definitely recommend PRECISION to family and friends. When I called in for service I was told due to the sub-zero weather our appointment would be the following day between 3&5 p.m.. As promised John Plate, our technician, arrived and was gracious, respectful, and very informative. He arrived earlier than scheduled ( after calling first to see if he could come earlier), and on arrival he introduced himself, checked out the garage door and advised us of our option. After gettjng thru a horrible week of brutal weather, John helped end the week on a high note. Again, thank you John & Precision.
Linda Tann
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Have used Pricision Overhead Door for 15 yrs & have always received excellent & timely service. Adam serviced our door today. Very knowledgeable, courteous, and efficient. Highly recommend. 5 stars
Mark Duphorn
Service Provided:
Garage Door Repair
Product:
Springs
Date: 01/31/2019
Garage Door Repair
,
Review:

Great service at a reasonable price. The tech trouble shot my problem and fixed it.
Konstantyn Czaban
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Thank you Precision i could not get my Garage door open and i went on line at around 7:30 pm on Monday evening. And I had a service person at my home at 8:45 the next morning. I am very happy with the service.
Thomas Crosby
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I had accidentally backed my car into the garage door and knocked the door off the track. While trying to fix it myself, I screwed it up even more and snapped the cable, basically trapping both cars in the garage. This was 6:30pm. I called Precision Garage who scheduled a technician for me the next day. Adam arrived in the time frame quoted, quickly assessed what was needed, quoted me a price and had it done in 1.5 hours. New springs, new rollers, new cables. While that was impressive, this was also on a day where it was 0 degrees outside in Vernon Hills and the day before expected -20. I can't thank Adam and Precision enough for the quick turnaround. No need to call anyone else for garage service needs.
R Burns
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Did an internet search by reviews for someone who could repair our garage door torsion spring quickly and found Precision. The person who answered the phone was polite and very helpful. Keith arrived and repaired everything quickly, professionally and was courteous. I felt no pressure for things I didn't need but did feel confident in his suggestions. All in all a very good experience. HIghly recommend Precision!
Rhett Asher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose Precision Door Service thinking that it was located in my area - Highland Park. As it turns out our Technician came from Manteno, a long way from Highland Park. But he called to tell me when he'd be here. The problem wasn't too complicated, just something I had missed. But he gave me a short course on how the garage door works and how to avoid it in the future. He changed a burnt out bulb in the motor and was all together,very pleasant and helpful. I feel bad about having him havinag come so far (though he said he travels a lot for his job) but I would confidentally recommend him.
Maureen Muench
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called for emergency service. Got a service call the same day, work was done in less than 30 minutes, and the worker was friendly, informative, and efficient. Could not have asked for better service.
Anonymous
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service, very professional. Technician expalianed all of my options based on the age of my door. Prices were competitive based on same day service.
Phill Dunlap
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My name is Katrina Bogan the two guys that service my garage was very polite very knowledgeable of the work that needed to be done on my garage. They also znswer all question that was asked, gave details on why the work they was doing and why it was needed. I was very satisfied with the two gentleman work performance.
Katrina Bogan
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Adam was very professional, thorough and helpful
Terry & daniel Nimtz
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I live in Plainfield, IL and the techs who serviced my area were supposedly from the Lansing, IL location, so this review is based on their work. The work was done on January 4, 2019. When I made an appointment to have my broken garage springs fixed, I was told the price would be between $99-$159 per spring- out the door (taxes and all). The receptionist waived their $65 service call fee because I told her the company in the next town over had the same pricing minus a service fee. When the 2 techs arrived (45 minutes late), they told me I needed the $159 springs and quickly got started. Soon after, they came in the house and told me that my end bearing plates were pretty bad and it could cause a lot of damage should it break in the near future. Of course, I didn't want to be trapped in my garage should that terrible thing happen, so I asked how much extra it would be if they were to replace them. This is where it starts getting interesting... The tech told me it would be $100 to fix the problem. I was hesitant but the tech said he would offer me a few bundle package options if I were to get more than one thing fixed. Option 1: 2 new springs for $333 (hhmmm, when I add $159+159, I get $318) Option 2: 2 new springs plus the replacement of the bearing plates $473 ($318 + $100= $418...not $473????) Option 3: 2 new springs, end bearing plates, and cables $700+...No way. So I decided to pick option 2. After I went inside I started running the numbers through my head and something just wasn't adding up, literally. Somehow, their "discount bundle" was costing me an additional $55, now how can that be?? That doesn't sound like a bundle deal to me! So I went in the garage and asked them about it. The one tech told me that the additional $40 was for the center bearing plate because you can't replace just the end plates. Now wait a minute. 5 minutes ago they told me it would be total of $100 to completely fix that problem...When I asked the tech why he didn't mention that 5 minutes before, he didn't have an answer. His only response what that he would try to take it off the bill. Sneaky. Now we are left with the other $15. The tech told me that they needed to use a certain product that is $15 more to go with the new springs and that I would have to take it up with customer service, which I did. If this part is required for the $159 springs, I would think their price range should be $99-174. When I requested to speak to a supervisor I was told the tech who came to my house WAS the supervisor. So I asked for the company's owner to call me back. I was promptly refunded the $15 upon my request to speak to the owner. There were 2 messages left for Owner Greg and still no call back. I even explained that I wanted to speak to him before deciding whether to write a negative review...still nothing. So that leads me to this review. I feel that the techs tried to take advantage of me by adding additional costs on, hoping I wouldn't notice... possibly because I'm a woman. If you choose to hire this company, make sure to have your calculator in hand before handing over your credit card. This is not a trustworthy company. I am still wondering where my discount bundle is....
Buyer Beware!
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Availability is impressive! Dan was friendly, professional, and quickly repaired the garage. This was the 2nd service request (for different repairs needed for the garage) for Precision that I had made, and I will definitely contact them for any future services.
Tonya B
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great company to work with... Technician was precise and courteous to explain all my options to repair the springs, cables and bearings. He then fixed our door quickly and it works perfectly again. This is the second time I have used Precision. I highly recommend them.
Rob in Batavia
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great service from the moment I clicked on the "live chat". We were able to get an appointment the same day and at a very fair rate. Jeremy was professional and helpful in checking over our aged system.
Carla Lev
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Fast respectful professional expensive though
Rose Dizon
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 Star Service I googled these guys at 430pm Thursday evening and my garage door was completely repaired by 10 the next day. The service technician, John, was completely professional, thorough, informative, and the service was done at a fair price. I would absolutely recommend this company.
Kevin Pulliam
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

John was great! He explained everything thoroughly. The work was done in a timely and professional manner. We highly recommend Precision Door.
Walter Sherman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

All aspects of my service call were 5 star. The tech was prompt and professional, and my door was repaired at a fraction of what I was prepared to spend. I would not hesitate to recommend Precision to any of my family or friends.
Mark Vavruska
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My experience with Griffin was excellent. He called, was on time and worked efficiently to change out my battery. I would recommend Precision to my friends and relatives who might have garage door issues.
Sharon Streba
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

A very pleasant experience, even though I had a broken spring. From the very start it was a stressless task. Everyone I talked to was kind and knowledgeable. The tech Keith kept me informed of his arrival. Upon arrival he looked it over and told me what was needed. He was very efficient and soon completed the job. Will call them again when I have problems.
Greg Catt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Greg V did an excellent job. The foundation our garage sits on is not quite leveled and he did an excellent installing the garage door in spite of that. Thanks!
Deborah Browder
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fast and great service. Greg did a very good job on installing my garage door opener.
Clarence Wisniewski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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