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Read what people are saying
about Precision Garage Door

Precision Garage Door of Chicago & The Surrounding Areas
has received 3990 reviews, averaging 4.91 Stars:
Review:

Called for emergency service. Got a service call the same day, work was done in less than 30 minutes, and the worker was friendly, informative, and efficient. Could not have asked for better service.
Anonymous
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service, very professional. Technician expalianed all of my options based on the age of my door. Prices were competitive based on same day service.
Phill Dunlap
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My name is Katrina Bogan the two guys that service my garage was very polite very knowledgeable of the work that needed to be done on my garage. They also znswer all question that was asked, gave details on why the work they was doing and why it was needed. I was very satisfied with the two gentleman work performance.
Katrina Bogan
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Adam was very professional, thorough and helpful
Terry & daniel Nimtz
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I live in Plainfield, IL and the techs who serviced my area were supposedly from the Lansing, IL location, so this review is based on their work. The work was done on January 4, 2019. When I made an appointment to have my broken garage springs fixed, I was told the price would be between $99-$159 per spring- out the door (taxes and all). The receptionist waived their $65 service call fee because I told her the company in the next town over had the same pricing minus a service fee. When the 2 techs arrived (45 minutes late), they told me I needed the $159 springs and quickly got started. Soon after, they came in the house and told me that my end bearing plates were pretty bad and it could cause a lot of damage should it break in the near future. Of course, I didn't want to be trapped in my garage should that terrible thing happen, so I asked how much extra it would be if they were to replace them. This is where it starts getting interesting... The tech told me it would be $100 to fix the problem. I was hesitant but the tech said he would offer me a few bundle package options if I were to get more than one thing fixed. Option 1: 2 new springs for $333 (hhmmm, when I add $159+159, I get $318) Option 2: 2 new springs plus the replacement of the bearing plates $473 ($318 + $100= $418...not $473????) Option 3: 2 new springs, end bearing plates, and cables $700+...No way. So I decided to pick option 2. After I went inside I started running the numbers through my head and something just wasn't adding up, literally. Somehow, their "discount bundle" was costing me an additional $55, now how can that be?? That doesn't sound like a bundle deal to me! So I went in the garage and asked them about it. The one tech told me that the additional $40 was for the center bearing plate because you can't replace just the end plates. Now wait a minute. 5 minutes ago they told me it would be total of $100 to completely fix that problem...When I asked the tech why he didn't mention that 5 minutes before, he didn't have an answer. His only response what that he would try to take it off the bill. Sneaky. Now we are left with the other $15. The tech told me that they needed to use a certain product that is $15 more to go with the new springs and that I would have to take it up with customer service, which I did. If this part is required for the $159 springs, I would think their price range should be $99-174. When I requested to speak to a supervisor I was told the tech who came to my house WAS the supervisor. So I asked for the company's owner to call me back. I was promptly refunded the $15 upon my request to speak to the owner. There were 2 messages left for Owner Greg and still no call back. I even explained that I wanted to speak to him before deciding whether to write a negative review...still nothing. So that leads me to this review. I feel that the techs tried to take advantage of me by adding additional costs on, hoping I wouldn't notice... possibly because I'm a woman. If you choose to hire this company, make sure to have your calculator in hand before handing over your credit card. This is not a trustworthy company. I am still wondering where my discount bundle is....
Buyer Beware!
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Availability is impressive! Dan was friendly, professional, and quickly repaired the garage. This was the 2nd service request (for different repairs needed for the garage) for Precision that I had made, and I will definitely contact them for any future services.
Tonya B
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great company to work with... Technician was precise and courteous to explain all my options to repair the springs, cables and bearings. He then fixed our door quickly and it works perfectly again. This is the second time I have used Precision. I highly recommend them.
Rob in Batavia
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great service from the moment I clicked on the "live chat". We were able to get an appointment the same day and at a very fair rate. Jeremy was professional and helpful in checking over our aged system.
Carla Lev
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Fast respectful professional expensive though
Rose Dizon
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 Star Service I googled these guys at 430pm Thursday evening and my garage door was completely repaired by 10 the next day. The service technician, John, was completely professional, thorough, informative, and the service was done at a fair price. I would absolutely recommend this company.
Kevin Pulliam
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

John was great! He explained everything thoroughly. The work was done in a timely and professional manner. We highly recommend Precision Door.
Walter Sherman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

All aspects of my service call were 5 star. The tech was prompt and professional, and my door was repaired at a fraction of what I was prepared to spend. I would not hesitate to recommend Precision to any of my family or friends.
Mark Vavruska
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My experience with Griffin was excellent. He called, was on time and worked efficiently to change out my battery. I would recommend Precision to my friends and relatives who might have garage door issues.
Sharon Streba
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

A very pleasant experience, even though I had a broken spring. From the very start it was a stressless task. Everyone I talked to was kind and knowledgeable. The tech Keith kept me informed of his arrival. Upon arrival he looked it over and told me what was needed. He was very efficient and soon completed the job. Will call them again when I have problems.
Greg Catt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Greg V did an excellent job. The foundation our garage sits on is not quite leveled and he did an excellent installing the garage door in spite of that. Thanks!
Deborah Browder
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fast and great service. Greg did a very good job on installing my garage door opener.
Clarence Wisniewski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Awesome job. Greg was very professional, with a wonderful attitude. Garage door installation was done in a timely manner. Disposal of the garbage and cleaning of the work area was fantastic. Would definitely recommend Precision overhead.
Dwana Gary
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mike did a thorough inspection and addressed all the problems with my door. He was knowledgeable,professional and very pleasant to work with.
Janine Goldstein
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Friendly, punctual, and fixed my door. Couldn't ask for better service.
John Meacham
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

You won’t be disappointed if you choose Precision Garage Service for your new garage door. Many quality doors to choose from in their product line. Mike and Dan were our techs and they performed quality work. It only took about 2 hours to install a 2 car garage door. Service and end results was outstanding.
Dan Weegar
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 stars for this company. I have used them a couple times. I love that you post your employee pictures on your site and in the email you send. All of your employees have been super professional and respectful. Prices are fair and service is quick.
Dawn Neubauer
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 star Super
Bill & diane Spieth
Service Provided:
Garage Door Opener Repair
Product:
Springs
Date: 12/03/2018
Install Garage Doors
,
Review:

I felt confident in choosing Precision because of the quality of the product, prompt customer service, trustworthiness of their employees,and attention to detail. The new garage doors were installed in a day and they are perfect!
Cheri Emery
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I previously used them when I purchased my home to fix a broken spring. With the recent storm our panel finally went as the tech had informed me might happen. They showed up on time and as always very professional looked at the door and then sent a very easy to understand estimate. I am in the process of scheduling the fix. I highly recommend them for any work you need done.
Robert Levine
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great job
Byron Pearce
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your service rep installed a new 8165W garage door opener and his service was outstanding had it installed in like 90 minutes . I'm glad I called you guys good job
Jim Paroline
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had an issue with Garage Opener, Technician (Keith) came over to look at it. He was very courteous & provided services in very professional way. I will definitely recommend Precision.
Mahmood Zaman
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Technician Greg did very good job, but day before when i called office they gave me price for both springs $ 220. Tech. charged $:275.
Agron Manxhuka
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very happy with Mikes Repair on my garage door I will be contacting you in February or March to purchase a new garage door thank you for your prompt and professional service Mike Pantle
Michael Pantle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose your company after calling two others who did not answer nor return my calls. Your technician, Cody, was timely and very friendly explaining what was wrong with my garage door and what was needed to make repairs. We came to a decision to have the most needed work done and would later make the recommended repairs. I plan to have the recommended work done in the New Year. Thanks for the promptness of my call.
Jeannie Cheatham
Service Provided:
Garage Door Repair
Product:
Springs
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