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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Chicago & The Surrounding Areas:

Broken Garage Door Spring Repair
Chicago, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/20/2011
Comments: Online
submission
[?]
Called and they came out the next day. Technicians diagnosed the problem (bad sensor) which I already suspected. They stated it could be one of two problems - one more expensive than the other of course. However, I was quite pleased that it turned out to be the least expensive -for once in my life! I appreciate the honesty and have already referred Precision to a relative who is having problems too. Good job guys!
– colleen mcfarlane
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Opener
Technician:
Greg Valade
Garage Door Opener Repair
Lockport, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/01/2011
Comments: Online
submission
[?]
Loved the service I received from your customer service group and Bill Kuhn. I really appreciated an email confirming my appontment. On the day of my service call, Bill called me to let me know when he would be at my house. I liked that. On they arrived, Bill and his teammate were real professional. They listened to the problem that I was having with the garage door for MONTHS despite the fact that I couldn't get the door to 'act up' while they were there. Bill told me his diagnosis and then completed the job quickly. When I asked about what other services they provide, he told me about the garage doors that you sell and install and gave me a brochure. He even told me his recommendations.
– jill mirabelli
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Bill Kuhn
Garage Door Opener Repair
River Grove, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/28/2011
Comments: Online
submission
[?]
i was really impresed with the work & the way it was explained to me,the problem with the door,really friendly people.really honest personal,i will recomended to anybody who needs some kind of works on their garages doors.i will like to thank you guys for yuor services & pront action in dealing with my door.thanks again.
– mauel rosario
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Greg Valade
Broken Garage Door Spring Repair
Park Ridge, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/28/2011
Comments: Online
submission
[?]
Kevin did and excellent job evaluatiing what was needed for the repair and gave great advice as to long term maintenance. Great service which you hardly ever get anymore.
– robert geraci
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Kevin Oconnor
Broken Garage Door Spring Repair
Blue Island, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/23/2011
Comments: Online
submission
[?]
I used your services before about 2yrs ago was very pleased then this is what prompted me to call again. I am pleased to say that I am a satisty customer.
– martha bailey
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Opener
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
South Holland, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/13/2011
Comments: Online
submission
[?]
My repairman was Phil Lulinski. He was great! It only took him a matter of minutes to accurately assess the problem. Resolving it was efficient and quick.

I will recommend your company to my friends and associates. Nice doing business with you.

Thanks,

Charles Willard (Second attempt because of an error message)
– charles willard
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Opener
Technician:
Phil Lulinski
Broken Garage Door Spring Repair
Chicago, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/10/2011
Comments: Online
submission
[?]
I was very satisfied with the service. The technician was on time and very profesional. I will be using your company for future service. Thank You
– james ryder
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Kevin Oconnor
Broken Garage Door Spring Repair
Lockport, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/09/2011
Comments: Online
submission
[?]
Very professional and couretous. Great job
– patrick cain
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Mokena, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/08/2011
Comments: Online
submission
[?]
Kevin was great and I liked the email follow up - thanks
– josh tyler
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Kevin Oconnor
Garage Door Repair
New Lenox, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/07/2011
Comments: Online
submission
[?]
Kevin was our technician. He was very professional. He was able to fix the problem in 20 mins. He explained everything clearly. I will recommend Precision to all my friends and family. Thank you!
– mark edgar
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Kevin Oconnor
Broken Garage Door Spring Repair
Frankfort, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/06/2011
Comments: Online
submission
[?]
Called early and gave updated arrival time. Was pleased with quality and price.
– pat esposito
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Kevin Oconnor
Broken Garage Door Spring Repair
Buffalo Grove, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/04/2011
Comments: Online
submission
[?]
Thanks for the prompt efficient service your company provided. It's great to know we can call and get quality work done when an emergency garage repair is required. We'll recommend Pecision to our friends. Thanks again.
– dan sullivan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Roselle, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/16/2011
Comments: Online
submission
[?]
I saw your ad on the internet and called for an estimate and estimated date, time for repair. Your customer service person was professional and personable. I scheduled the appointment and Kevin, your technician, was on time and explained the repair and cost. He was very personable and I was thoroughly pleased with the replacement of the torsion spring. He advised me of routine maintenance I should do extending the life of the door. I was extremeely satisified with your staff.
– john barkowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Kevin Oconnor
Install Garage Doors
Naperville, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/15/2011
Comments: Online
submission
[?]
WOW. I am so impressed with the service. My tech came out in the pouring rain and didn't make me feel like an idiot for backing into my door. He gave me great advice about the door to slect and the service was friendly and efficient and professional and the entire experience, while personally humiliating, was wonderful from a service point of view. A million thanks.
– jennifer flannery
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Kevin Oconnor
Garage Door Repair
Naperville, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2011
Comments: Online
submission
[?]
Precision was able to get to my home same day at my convenience. The phone representative was very helpful. The technician was knowlegeable and polite and finished the repair quickly. I would definitely call again.
– jan holland
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Bill Kuhn
Garage Door Opener Install
Evergreen Park, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/13/2011
Comments: Online
submission
[?]
The tech is planning to come out and put in a new opener. It hasnt been done yet but at least he gave me a good assessment of what was wrong and the correct pricing. Thanks Greg.
– amanda ciura
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Greg Valade
Garage Door Opener Install
Orland Park , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2011
Comments: Online
submission
[?]
I called Precision on very short notice and they were able to schedule an appointment for the next day. The technician Bill arrived within the prescribed appointment period and was very efficient and completed the work within an hour. I paid more that I originally planned but feel secure in knowing that I have a commercial grade opener that will provide safe and problem free operation for years to come.
– randall barthel
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Buffalo Grove, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2010
Comments: Report Card
submission
[?]
Great job
– Bill Moore
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Calumet City, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2010
Comments: Report Card
submission
[?]
Kevin was very much of a professional and explained to me what needs to be done
– Tom Lehman
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Opener
Technician:
Kevin Oconnor
Broken Garage Door Spring Repair
Bolingbrook, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2010
Comments: Report Card
submission
[?]
Bill from Precision Door was on time and called me 30 minutes before he arrived at my home
– Mike Billings
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Bartlett, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2010
Comments: Report Card
submission
[?]
Kevin explained to us about the tax credit on an insulated door which saved us money.
– Ahmed Shiar
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Kevin Oconnor
Broken Garage Door Spring Repair
Chicago, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2010
Comments: Report Card
submission
[?]
Kevin explained to me about their overhaul package and the lifetime warranty on all parts which sold me on their service. I dont have to worry about my door again
– Henery Flannagan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Kevin Oconnor
Broken Garage Door Spring Repair
Oswego, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/10/2010
Comments: Report Card
submission
[?]
I am a general contractor myself and Kevin was professional and clean with is work
– Joe Griffin
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Kevin Oconnor
(630) 870-1856
Aurora Area
4.55 out of 5 stars
(11)
Read All Aurora Reviews
(847) 847-4046
Barrington Area
4.81 out of 5 stars
(16)
Read All Barrington Reviews
(312) 239-6440
Chicago Area
4.86 out of 5 stars
(7)
Read All Chicago Reviews
(630) 785-4213
Glen Ellyn Area
4.84 out of 5 stars
(31)
Read All Glen Ellyn Reviews
(847) 268-4467
Glenview Area
5 out of 5 stars
(4)
Read All Glenview Reviews
(847) 239-5953
Highland Park Area
  • Bannockburn
  • Deerfield
  • Fort Sheridan
  • Highland Park
  • Highwood
  • Lake Bluff
  • Lake Forest
  • Lincolnshire
  • Northbrook
  • Riverwoods
(815) 306-4740
Joliet Area
4 out of 5 stars
(5)
Read All Joliet Reviews
(815) 401-4156
Kankakee Area
5 out of 5 stars
(2)
Read All Kankakee Reviews
(847) 327-0770
Libertyville Area
5 out of 5 stars
(5)
Read All Libertyville Reviews
(708) 675-7183
Orland Park Area
4.83 out of 5 stars
(23)
Read All Orland Park Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(708)675-7183
2800 Bernice Road #17A Lansing IL 60438
Insurance Certificate # S1835626
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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