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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Chicago & The Surrounding Areas:

Install Garage Doors
Palatine, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
Bill Kuhn and his partner are real profesionals.Thay know what thay doing.I will highly recomend this company for any garage work. Ted K. Palatine
– Ted Kulawik
Service Provided:
Install Garage Doors
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Lake Bluff, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/06/2012
Comments: Online
submission
[?]
JP did an excellent job. Great to work with in making decisions on what to do at a vary fair price. Nice professional personality.
– Darrell Bloom
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
JP Miszkiewicz
Broken Garage Door Spring Repair
Manteno, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/05/2012
Comments: Online
submission
[?]
The service was fast and very professional. The technician was very knowledgeable and not pushy in trying to sell me more services. He replaced the broken springs, adjusted the garage door opener and checked the entire door system. Would use again and recommend to friends and family.
– fred pacius
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Dan Reinert
Install Garage Doors
Aurora , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
Great service from my initial phone call to garage door installation. I will recommend Precision to everyone.
– Jill North
Service Provided:
Install Garage Doors
Product:
Aluminum Garage Doors
Technician:
Bill Kuhn
Install Garage Doors
Chicago, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Online
submission
[?]
I recently had to purchase a new garage door and remembered that my neighbor used Precision Door before. So I called right away, was able to have Bill come out the next day to check things and he gave me different options that I could do. He was very courteous & knowledgeable. So we set up the date for the new door to be installed. I was impressed with the e-mail I received right after the 1st appointment, showing me the pictures and some info about each of the technicians that worked for Precision. Bill and another tech(sorry don't remember his name) came out on 1/31 to install the door and were very professional. I would definitely recommend them to anyone that asked and I will use them again if need be. Thanks for your help.

Barb Anderson
– barbara anderson
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Wheaton , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
God , fast , profesional Job .
– frank mactlaf
Service Provided:
Broken Garage Door Spring Repair
Product:
Carriage House Garage Doors
Technician:
Greg Valade
Garage Door Opener Repair
Dolton, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
I was very impressed with every aspect of your service, from the intial call to JP Misszkiewicz fixing my garage door. I would recommend your service to anyone and it was a pleasure doing business with you.
Thank you,
Donna
– donna reinke
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Cables
Technician:
JP Miszkiewicz
Broken Garage Door Spring Repair
Joliet , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/22/2012
Comments: Online
submission
[?]
Sir,
Awesome to see JP came to repair immediately. He did great job to be sure it does running.
Thank a million for wonderful service.

Sincerely,
Walt
– walter niesluchowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
JP Miszkiewicz
Garage Door Repair
Western Springs, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/22/2012
Comments: Online
submission
[?]
Inspected the door and recognized the needed parts and will return on Monday to complete the work
– jeanette martin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Scott Robbins
Garage Door Opener Repair
Palatine, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2012
Comments: Online
submission
[?]
I'm satisfied with the service and will call again if I need to. Bill was good and was able to set up a new garage door remote and keypad in my new house. Thank you.
– kristina fallin
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Bill Kuhn
Garage Door Opener Repair
Chicago, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
Great experience. I called late on a Friday afternoon and a technician came on Saturday (no extra charge for the weekend call). He was prompt and courteous.
– BARBARA COHEN
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Dan Reinert
Broken Garage Door Spring Repair
Darien, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
Precision is GREAT! From the operator who answered the phone when I called, to the service technician, the experience for me and my family was completely effortless. The service technician, JP, was professional, caring, honest and friendly. The work was done perfectly, quickly and cleanly. When he left, it was like he was never there except that I had a garage door that worked again! I also thought it was great when he warned me of some potential loud noises from the work he would need to do because he noticed that my wife and me have two small children. JP was clearly an expert who cared about his customers. I'm glad he put the Precision sticker next to the garage door opener in my garage....I will definitely call them if anything else comes up. Further, I would recommend Precision to anyone!
– joe tortorich
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
JP Miszkiewicz
Broken Garage Door Spring Repair
Lockport, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Online
submission
[?]
Nick was our technician and he came within hours of our request on a Sunday? How well done Nick!
– richard schenk
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Nick Simidas
Garage Door Repair
Elmwood Park, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Online
submission
[?]
I chose Precision because of the web site advertising and the weekend hours.The door would not raise and it was on a Saturday. They came out on the weekend and fixed my overhead garage door with "precision". The young man was so courteous and knowledgeable. If I have any other problems with my garage door I will call Precision and recommend them to others! Thank you
– elaine jefferson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Roselle, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Online
submission
[?]
I recently had the pleasure of getting my garage door fixed by Precision Door Service. Everyone was so nice. The technicion actually came before the scheduled time, was very professional and did an excellent job. I would recommed this company to anyone looking to need work on their garage door, and be sure to ask for Greg V. He is the best. Keep up the good work!
– Cheryl Sarlinger
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Greg Valade
Garage Door Opener Repair
Bartlett, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
Dan is a great technician. As promised, Dan called 30 minutes prior to his arrival. He was extremely courteous and professional. He quickly assessed the problem and provided two options. We agreed on a solution and the amount of time it would take to complete, 30 minutes. Dan then completed the project in that amount of time. He also inspected the springs and other components of the garage door. He explained how I need to lubricate the springs every 3 months, which would make them last longer. I am extremely pleased with his service.
– zig glinski
Service Provided:
Garage Door Opener Repair
Product:
Sears / Craftsman Garage Door Opener
Technician:
Dan Reinert
Garage Door Repair
Lombard, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Online
submission
[?]
They were great! From the girl on the phone who set up my appointment (and then changed it for me, by my request, at the last minute with no fuss!) to Greg, the technician who was really made me feel comfortable with his knowledge and his skills. And of course, my door works great now, too. I highly recommend Precision for any garage door needs.
– melissa cobb
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Greg Valade
Broken Garage Door Spring Repair
Mokena, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2012
Comments: Online
submission
[?]
Scott came out right away and was very helpful and got the job done. I will recommend your company to everyone I know if they need your services. 5*
– kenneth raiser
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Scott Robbins
Garage Door Repair
Barrington, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2012
Comments: Online
submission
[?]
The service men were very respectful and professional. I appreciated the email that gave me the likely technician that would be arriving with the photos and that I could link to the web page to review him. Your coupons from FaceBook were a bit confusing. The tech was helpful with the coupons. The coupons were not worded clearly. The men were clean and I appreciate that they had on uniforms. They didn't complain about the cold weather or that it was late for them to be working. They finished quickly. I hope all is fixed for now, my doors/openers are old. They did recommend additional services and did state that if they did the additional repair at that time there would not be an additional service call fee. I chose not to have the additional work done, at my own risk. But, I'm glad they told me of the part that is wearing out. I did wonder if they are just supposed to find SOMETHING else to recommend to the customer as a potential add-on to all their jobs.
– gail bach
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Bill Kuhn
Garage Door Opener Repair
Lake In The Hills, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/31/2011
Comments: Online
submission
[?]
Nick was great!! He was friendly, fast and efficient. I would definitely recommend the company to friends and family.
– stephanie pugh
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Nick Simidas
Garage Door Repair
Wilmette, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/21/2011
Comments: Online
submission
[?]
Extremely satisfied, from initial customer service rep who fielded my call to technician who came out to do the work. Received same-day service, on-time arrival, full explanation of the problem and my options, and quick, efficient repairs. Would definitely use Precision again and will recommend to others.
– jennifer kim
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Bill Kuhn
Garage Door Opener Repair
Palatine, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/10/2011
Comments: Online
submission
[?]
As my first encounter with your firm, this was favorable in all respects. Your website is easy to use, I received an email confirmation of our appointment, Greg called to confirm the appointment and then showed up on time, and he clearly explained our options. Nicely done.
– Jeff Kressmann
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Greg Valade
Broken Garage Door Spring Repair
Hazel Crest, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/05/2011
Comments: Facebook
submission
[?]
Very professional, and he was dealing with my husband at home and me at work on the cell. Reasonable prices and very good customer service.

Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan Reinert
Broken Garage Door Spring Repair
Plainfield, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/02/2011
Comments: Online
submission
[?]
Your service technician was, and is first rate. Repair was completed quickly, neatly, and in a most professional manner. Rest assured if any of my friends or associates find themselves in need of garage door repair i'll advise them to call Precision. Thanks.
Regards,
David Toscano
– David Toscano
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Bill Kuhn
Broken Garage Door Spring Repair
Mokena, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/02/2011
Comments: Online
submission
[?]
Nick was very helpful and finished the job in a timely manner!
– Richard Surbaugh
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Nick Simidas
Broken Garage Door Spring Repair
Bartlett, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/01/2011
Comments: Online
submission
[?]
Greg was helpful and informative regarding maintenance on my garage door. Although my call was for broken springs, Greg pointed out the rollers and pulley needed to be replaced (which I had done). He also noticed that the door hinges had not been correctly installed and fixed that problem. He added that the door itself was in good shape and should last quite a while. Although the visit cost more with the additional work than I was planning to spend, I feel pretty secure that it should be in good shape for at least the next ten plus years.
– Larry Bury
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Greg Valade
Broken Garage Door Spring Repair
Plainfield, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2011
Comments: Online
submission
[?]
We chose Precision because same day service is offered (even on weekends.) The technician was prompt, knowledgeable and able to fix our broke torsion spring within an hour. He even advised us on how to properly lubricate the garage door to help it function better. We were extremely impressed and would definitely call on Precision in the future.
– tom dissete
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Kuhn
Garage Door Opener Repair
Plainfield, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/28/2011
Comments: Online
submission
[?]
All I can say is your guy Nick was Outstanding!
Prompt,courteous and extremely knowledgeable. It is technicians and service like this that will keep my business and get my referrals.

Thank you
– tom dissete
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Cables
Technician:
Nick Simidas
Garage Door Repair
Palatine, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/23/2011
Comments: Online
submission
[?]
I found this company online. It was two days before Thanksgiving, and our door was stuck half open. We were worried that it would take a long time to get someone out here, and that we would pay a premium after hours. Nope! The phone was answered by a real person who knew the schedules and locations of the technicians. She promised a time that day, and the tech called first (as she had promised), he came on time, fixed the problem, showed me the broken part, and was on his way. Excellent customer service. Thank you.
– maria anderson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Greg Valade
Garage Door Repair
Bartlett, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/21/2011
Comments: Online
submission
[?]
Nick was very professional and explained what caused the problem in the first place.He corrected the problem and was on his way.Hopefully I won't need you guys but if I do I would like Nick to be the one that services the door.
– sam pastella
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Bill Kuhn
(630) 870-1856
Aurora Area
4.5 out of 5 stars
(10)
Read All Aurora Reviews
(847) 847-4046
Barrington Area
4.8 out of 5 stars
(15)
Read All Barrington Reviews
(312) 239-6440
Chicago Area
4.86 out of 5 stars
(7)
Read All Chicago Reviews
(630) 785-4213
Glen Ellyn Area
4.85 out of 5 stars
(27)
Read All Glen Ellyn Reviews
(847) 268-4467
Glenview Area
5 out of 5 stars
(3)
Read All Glenview Reviews
(847) 239-5953
Highland Park Area
  • Bannockburn
  • Deerfield
  • Fort Sheridan
  • Highland Park
  • Highwood
  • Lake Bluff
  • Lake Forest
  • Lincolnshire
  • Northbrook
  • Riverwoods
(815) 306-4740
Joliet Area
4 out of 5 stars
(5)
Read All Joliet Reviews
(815) 401-4156
Kankakee Area
5 out of 5 stars
(2)
Read All Kankakee Reviews
(847) 327-0770
Libertyville Area
5 out of 5 stars
(4)
Read All Libertyville Reviews
(708) 675-7183
Orland Park Area
4.81 out of 5 stars
(21)
Read All Orland Park Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(708)675-7183
2800 Bernice Road #17A Lansing IL 60438
Insurance Certificate # S1835626
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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