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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Chicago & The Surrounding Areas:

Garage Door Repair
Evanston, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/17/2012
Comments: Online
submission
[?]
Found your service thru Google. Liked the good credentials...BBB approved, Angie's List, and really liked the same day repair guarantee! Scott called ahead to give me a more precise advance warning of his estimated arrival...much appreciated. He was friendly and besides doing a nice, quick repair he gave me alot of information (without being pushy) about his recommendation for a new door considering how old our system was...(very heavy door on a spring system). Much appreciated and I will keep you all in mind. Thanks!
Betta Chaudruc
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Garage Door Repair
Round Lake, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/07/2012
Comments: Online
submission
[?]
I called Precision because they worked on Saturday and did not charge "extra" for a weekend service call. A company I am familiar with was not open and to come out would have been considered an "emergency" service call. Greg, one of the technicians came out and replaced a broken spring (replaced other spring as well). For being late afternoon on a Saturday, Greg was chipper, courteous and had no problems answering questions. I even allowed him to "up sale" me on some vinyl (I believe they were vinyl) rollers to replace my old worn out steel ones. Great advice on his part! Being that I have an aluminum door, it's noisy (Whisper Drive helps quiet it some) when opening and closing it. Replacing the rollers with vinyl ones helped quiet the door a little more. All in all, I would not hesitate to call Precision again.
James Waldo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Lake Zurich, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2012
Comments: Online
submission
[?]
Your service technician arrived on time and as estimated. He called me when he was 10-minutes away and that helped me manage the work I was doing. Greg assessed the disabled door, came to a conclusion of what was necessary to remedy and provided me with an accurate estimate of what the repair would cost. He completed the repair post-haste, and also provided me with some general maintenance tips that would help me extend the life of the products I purchased. I appreciated his professionalism, knowledge and technical expertise. I was also comforted int he fact that he did not attempt to pressure me into purchasing anything that I did not need and that goes a long way with me. I will definately use your services again in the future as your firm has established a trustworthy sentiment with me and my family. I felt (after the service I received), that I would be comfortable having your firm assist my wife without me being there, in the event an emergency were to arise along the core competencies that your firm services. You have earned that through the integrity of Greg (your technical representative). Nice JOB!!
Phil Mondrowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Tinley Park, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/01/2012
Comments: Online
submission
[?]
Fast service and nice service tech
dawn frausto
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Lombard, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2012
Comments: Online
submission
[?]
GARAGE DOOR REPAIR: Serviceman was on time. I thought the cables were broken but it was the spring that had broken. He replaced the spring, also confirmed replacement of old cables with new ones since I was informed the old were a bit rusted. I was given a Free of Charge surge protector with purchase. He also lubricated all hinges and tracks along with information about regular upkeep of my garage door. Excellent service all around! He finished up with selling my friend a new garage door opener which he sorely needed for quite a while. My friend informed me it works fine! My friend may even purchase a keyless opener in the future from the company. I am very pleased with the 45 minute service call. (parts guaranteed for 5 years)
Thanks so much Greg.
Diane Kafka
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Garage Door Repair
Mokena, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Online
submission
[?]
Quick,professional and honest service, on a sunday too.
great job!
Ken Zahara
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Garage Door Opener Install
Aurora , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/18/2012
Comments: Online
submission
[?]
I was so impressed with the whole company especially Greg, my mechanic. He was on time polite and was fast. My garage door opener was replaced within an hour and Greg took the time to go over every part of the door and he also was kind enough to teach me how everything worked. It has been a month since I've had the door replaced and everything is working great and there have been no problems. Greg is a star employee and if he is your serviceman for your garage door than you are very lucky. He is such a wonderful rep. For the company. I would def pass their card out to anyone who needs garage work done. This is def the company to go with.
alyson Carlsen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Repair
Oak Brook, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/15/2012
Comments: Online
submission
[?]
Courteous and customer friendly receptionist. Technician arrived on time. Identified problem and fixed it. No hassle service.
sulekha kumar
Service Provided:
Garage Door Repair
Broken Garage Door Spring Repair
Naperville, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/09/2012
Comments: Online
submission
[?]
Technician was very prompt in arrival, extremely fast in repairs as well. We had springs replaced, cables replaced and rollers replaced. It amazed me how fast and acurate he was performing all alone. Also went the extra mile to take a look at another problem with our third car garage door...
Would definitely recommend your company to others.
Diane Green
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Palatine, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
Bill Kuhn and his partner are real profesionals.Thay know what thay doing.I will highly recomend this company for any garage work. Ted K. Palatine
Ted Kulawik
Service Provided:
Install Garage Doors
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Lake Bluff, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/06/2012
Comments: Online
submission
[?]
JP did an excellent job. Great to work with in making decisions on what to do at a vary fair price. Nice professional personality.
Darrell Bloom
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Manteno, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/05/2012
Comments: Online
submission
[?]
The service was fast and very professional. The technician was very knowledgeable and not pushy in trying to sell me more services. He replaced the broken springs, adjusted the garage door opener and checked the entire door system. Would use again and recommend to friends and family.
fred pacius
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Aurora , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
Great service from my initial phone call to garage door installation. I will recommend Precision to everyone.
Jill North
Service Provided:
Install Garage Doors
Product:
Aluminum Garage Doors
Technician:
Install Garage Doors
Chicago, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Online
submission
[?]
I recently had to purchase a new garage door and remembered that my neighbor used Precision Door before. So I called right away, was able to have Bill come out the next day to check things and he gave me different options that I could do. He was very courteous & knowledgeable. So we set up the date for the new door to be installed. I was impressed with the e-mail I received right after the 1st appointment, showing me the pictures and some info about each of the technicians that worked for Precision. Bill and another tech(sorry don't remember his name) came out on 1/31 to install the door and were very professional. I would definitely recommend them to anyone that asked and I will use them again if need be. Thanks for your help.

Barb Anderson
barbara anderson
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Wheaton , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
God , fast , profesional Job .
frank mactlaf
Service Provided:
Broken Garage Door Spring Repair
Product:
Carriage House Garage Doors
Technician:
Garage Door Opener Repair
Dolton, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
I was very impressed with every aspect of your service, from the intial call to JP Misszkiewicz fixing my garage door. I would recommend your service to anyone and it was a pleasure doing business with you.
Thank you,
Donna
donna reinke
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Cables
Technician:
Broken Garage Door Spring Repair
Joliet , IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/22/2012
Comments: Online
submission
[?]
Sir,
Awesome to see JP came to repair immediately. He did great job to be sure it does running.
Thank a million for wonderful service.

Sincerely,
Walt
walter niesluchowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Garage Door Repair
Western Springs, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/22/2012
Comments: Online
submission
[?]
Inspected the door and recognized the needed parts and will return on Monday to complete the work
jeanette martin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Repair
Palatine, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2012
Comments: Online
submission
[?]
I'm satisfied with the service and will call again if I need to. Bill was good and was able to set up a new garage door remote and keypad in my new house. Thank you.
kristina fallin
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Opener Repair
Chicago, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
Great experience. I called late on a Friday afternoon and a technician came on Saturday (no extra charge for the weekend call). He was prompt and courteous.
BARBARA COHEN
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Broken Garage Door Spring Repair
Darien, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
Precision is GREAT! From the operator who answered the phone when I called, to the service technician, the experience for me and my family was completely effortless. The service technician, JP, was professional, caring, honest and friendly. The work was done perfectly, quickly and cleanly. When he left, it was like he was never there except that I had a garage door that worked again! I also thought it was great when he warned me of some potential loud noises from the work he would need to do because he noticed that my wife and me have two small children. JP was clearly an expert who cared about his customers. I'm glad he put the Precision sticker next to the garage door opener in my garage....I will definitely call them if anything else comes up. Further, I would recommend Precision to anyone!
joe tortorich
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Broken Garage Door Spring Repair
Lockport, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Online
submission
[?]
Nick was our technician and he came within hours of our request on a Sunday? How well done Nick!
richard schenk
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Nick Simidas
Garage Door Repair
Elmwood Park, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Online
submission
[?]
I chose Precision because of the web site advertising and the weekend hours.The door would not raise and it was on a Saturday. They came out on the weekend and fixed my overhead garage door with "precision". The young man was so courteous and knowledgeable. If I have any other problems with my garage door I will call Precision and recommend them to others! Thank you
elaine jefferson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Roselle, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Online
submission
[?]
I recently had the pleasure of getting my garage door fixed by Precision Door Service. Everyone was so nice. The technicion actually came before the scheduled time, was very professional and did an excellent job. I would recommed this company to anyone looking to need work on their garage door, and be sure to ask for Greg V. He is the best. Keep up the good work!
Cheryl Sarlinger
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Repair
Bartlett, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
Dan is a great technician. As promised, Dan called 30 minutes prior to his arrival. He was extremely courteous and professional. He quickly assessed the problem and provided two options. We agreed on a solution and the amount of time it would take to complete, 30 minutes. Dan then completed the project in that amount of time. He also inspected the springs and other components of the garage door. He explained how I need to lubricate the springs every 3 months, which would make them last longer. I am extremely pleased with his service.
zig glinski
Service Provided:
Garage Door Opener Repair
Product:
Sears / Craftsman Garage Door Opener
Technician:
Garage Door Repair
Lombard, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Online
submission
[?]
They were great! From the girl on the phone who set up my appointment (and then changed it for me, by my request, at the last minute with no fuss!) to Greg, the technician who was really made me feel comfortable with his knowledge and his skills. And of course, my door works great now, too. I highly recommend Precision for any garage door needs.
melissa cobb
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Broken Garage Door Spring Repair
Mokena, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2012
Comments: Online
submission
[?]
Scott came out right away and was very helpful and got the job done. I will recommend your company to everyone I know if they need your services. 5*
kenneth raiser
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Barrington, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2012
Comments: Online
submission
[?]
The service men were very respectful and professional. I appreciated the email that gave me the likely technician that would be arriving with the photos and that I could link to the web page to review him. Your coupons from FaceBook were a bit confusing. The tech was helpful with the coupons. The coupons were not worded clearly. The men were clean and I appreciate that they had on uniforms. They didn't complain about the cold weather or that it was late for them to be working. They finished quickly. I hope all is fixed for now, my doors/openers are old. They did recommend additional services and did state that if they did the additional repair at that time there would not be an additional service call fee. I chose not to have the additional work done, at my own risk. But, I'm glad they told me of the part that is wearing out. I did wonder if they are just supposed to find SOMETHING else to recommend to the customer as a potential add-on to all their jobs.
gail bach
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Garage Door Opener Repair
Lake In The Hills, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/31/2011
Comments: Online
submission
[?]
Nick was great!! He was friendly, fast and efficient. I would definitely recommend the company to friends and family.
stephanie pugh
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Nick Simidas
Garage Door Repair
Wilmette, IL
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/21/2011
Comments: Online
submission
[?]
Extremely satisfied, from initial customer service rep who fielded my call to technician who came out to do the work. Received same-day service, on-time arrival, full explanation of the problem and my options, and quick, efficient repairs. Would definitely use Precision again and will recommend to others.
jennifer kim
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
(630) 870-1856
Aurora Area
4.55 out of 5 stars
(11)
(847) 847-4046
Barrington Area
4.81 out of 5 stars
(16)
Read All Barrington Reviews
(312) 239-6440
Chicago Area
4.86 out of 5 stars
(7)
(630) 785-4213
Glen Ellyn Area
4.84 out of 5 stars
(31)
Read All Glen Ellyn Reviews
(847) 268-4467
Glenview Area
5 out of 5 stars
(4)
Read All Glenview Reviews
(847) 239-5953
Highland Park Area
  • Bannockburn
  • Deerfield
  • Fort Sheridan
  • Highland Park
  • Highwood
  • Lake Bluff
  • Lake Forest
  • Lincolnshire
  • Northbrook
  • Riverwoods
(815) 306-4740
Joliet Area
4 out of 5 stars
(5)
Read All Joliet Reviews
(815) 401-4156
Kankakee Area
5 out of 5 stars
(2)
Read All Kankakee Reviews
(847) 327-0770
Libertyville Area
5 out of 5 stars
(5)
Read All Libertyville Reviews
(708) 675-7183
Orland Park Area
4.83 out of 5 stars
(23)
Read All Orland Park Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(708)675-7183
2800 Bernice Road #17A Lansing IL 60438
Insurance Certificate # S1835626
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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