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Read what people are saying
about Precision Garage Door

Precision Garage Door of Chicago & The Surrounding Areas
has received 11 reviews, averaging 1.00 Stars:
Review:

Cody did an Excellent job and was a man of his word. I was very disappointed and Glenn McCory, Glenn was supposed to take care of the problem I had with my door and refuse to work on my door because he wasn’t going to get his $65 service fee. If Obvious Glenn doesn’t care about the customers happiness he just cares about his pockets, Glenn also threw his last visit to my house in my wife’s face telling her how wrong we were with our decision, It’s obvious if he would’ve communicated better maybe we would’ve made the right decision. Very unprofessional what a coward . Cody came out and fix the problem on my door was very friendly and conversational and helpful and a hard worker he went out of the way to make things right. Glenn didn’t, like I said worried more about his pocket. The reason I gave a one star rating is because of Glenn. Cody deserves five stars.
David Dudzik
Glenn McCory Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Charged $85 to open a garage door. Recommended replacement door for $950 when other company did full repair full repair for a third of the cost. Wouldn’t honor coupon on website as said more complicated than tuneup. Does not seem honorable.
Daniel Simon
A Response from: Buck

Daniel, I am confused on the charge you are referring to. After reviewing the work order in the system the technician did not charge you anything. If you would clarify the charges, I will be happy to discuss making it correct. Regards, Greg

Service Provided:
Garage Door Repair
Product:
Cables
Review:

New Garage door installed today. The weather strip installed was damaged and the installers tried to "Talk" my wife into accepting the damaged installed weather strip. She was very upset. I called today was told a manger would call me. No call. Piss poor!
Tim Coughlin
A Response from: Buck

Tim, I did speak with Steve in reference to the bottom seal. I do not believe it was damaged, it is/was tied together with strapping to hold the 2 sections together during shipping. Once the weather stripping warms up it will go back to its original form, as Steve relayed this to your wife. Sorry for any miss-communication Regards, Greg

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The technician was very loud and extremely messy, trying to sell me additional $500 job to begin with. Most important, he sprayed my drywall and ceiling with the spray he used standing on floor instead of using a ladder to get close to tracks and chain and he said he does that all day and should dry but hours later now I have spots all over and very unhappy and going to request my money back or for the company to clean my wall.
Hosain Davanipour
A Response from: Buck

Dan Reinert Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Disappointed in the service I received, considering I am a repeat customer. Was charged almost $349.00 and the garage door is still doing exactly what it was doing before.
Jeff Werner
A Response from: Buck

Jeff, I was informed by your tech that after preforming the 25 point inspection, a new door was needed which you agreed on. After, speaking with the landlord, he wanted to do minimal work to get the door operating. In, that case the tech did what was recommended by you and the landlord. Sorry for any misunderstanding.

Service Provided:
Garage Door Repair
Review:

I would never use this company again. They did not install my door properly the first time. I thought I paid extra for a quality insulated door, however, my garage is colder than it was with my cheap door. The service technician that came out the second time was initially defensive, seemed like we were bothering him and not nice at all. He even argued with my husband. I will never use this company again.
Cindy Pasquale
A Response from: Buck

Cindy, I have talked to the technician that was at your home and do apologize for any issue that happened.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

What a waste of money for the service visit. The tech pointed to the electrical cord from the garage opener and asked what is was. He stated that he does not feel comfortable working with electricity and asked us several times what is wrong with the garage door. Our tech Glen did not have a clue.
Brian Kwon
A Response from: Buck

Brian, I spoke with Glen about the electrical cord. He stated to me that the outlet that the cord is plugged into was an open electrical box and that the box was the issue not the operator. We are not licensed to work on electrical. Sorry for any confusion. Regards, Greg

Glenn McCory Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I'd rather give you a 0, but there is no such option. I scheduled an appointment yesterday 9/8/2014 (4-6 PM) and canceled my doctors appointment. No one showed up- no call, no email. I called after 6 and was told that I will be contacted later - and no call again. I had to go with another company. Bad and unprofessional service from Precision door service, but look at the bright side- you guys have a nice song playing while putting people on hold ;)
eugene spector
A Response from: Buck

Eugene, My apologies with the non-interaction you had with us. I have gone over this information with your scheduled tech, and the other techs in reference to keeping in touch with the customer.

Service Provided:
Garage Door Repair
Review:

Great Work
Lisa Stever
Greg Valade Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Technician:
Review:

Great Job
Mike Beattie
Greg Valade Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your service technician can us a price of $700 for a garage door opener. Is this day and age did he really think we would fall for that?!!!
Doris & Mark Dawson
A Response from: Buck

Doris, We carry a professional grade Liftmaster operator with a battery back up 2 remotes and a keypad. I apologize that you think that is to expensive and don't think you should fall for anything. I will use this as a teaching tool in reference for the techs to better explain the benefits of the operator

Dan Reinert Service Provided:
Broken Garage Door Spring Repair
Technician: