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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Mr.Scott Robbins ws the technician assigned to me. He showed up on time. His appearance was professional. He took his time to review my problem and did a good job of resolving it. In the process of fixing my problem, he came across wha t I would call a quick fix by the installer. He showed me the problem, which was asafety issue and fixed it as a couretsy. Very professional. Did a good job. I like the way this company and their people deal with their customers. Would gladly recommend them.
–
Abraham Jaffer
