I had a broken spring on my garage door and googled the problem for Aurora, IL and your company was one of the first listed. I didn't make any additional phone calls, as I wasn't sure of the problem. When Scott, the installer, showed up he gave me a couple of alternatives to resolve the situation with the broken spring. I went with the Gold Option which was a limited warranty on parts for life and labor for 5 years. The total cost was $765. When I went online to see what the springs, cables, etc. cost I had a hard time showing that they were $100 in total. While the work Scott did was professional and efficient, I felt I way-overpaid for this to be done. My son-in-law has a rental in the Denver area and he had similar work done that I did for about $200.00. Most in my neighborhood are on a fixed income, and I would have a hard time giving them your company's card. I am basing my evaluation not on the installer's performance but the cost of re-build.
Broken Garage Door Spring Repair
Garage Door Repair Springs