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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I was so impressed with the whole company especially Greg, my mechanic. He was on time polite and was fast. My garage door opener was replaced within an hour and Greg took the time to go over every part of the door and he also was kind enough to teach me how everything worked. It has been a month since I've had the door replaced and everything is working great and there have been no problems. Greg is a star employee and if he is your serviceman for your garage door than you are very lucky. He is such a wonderful rep. For the company. I would def pass their card out to anyone who needs garage work done. This is def the company to go with.
–
alyson Carlsen
